You are here

Bahay » All Company

Company Directory

Company Information



Company Name: Telerain
Country: Philippines
State: Quezon
City: Quezon City
Date of Establishment: 2012
Category: Computers & Internet | Computers & Internet - Communications | Computers & Internet - Communications - Call Centres | Computers & Internet - Communications - Telecom Consultants | Computers & Internet - Communications - Telephone Engineers
Address: 14th Floor, IBM Plaza,Eastwood City, Libis,Quezon City Philippines 1110, Quezon City, Quezon
Phone: 027470556,8583127722
Website: telerain.com
Work Hour:
      Monday:10:00 am - 7:00 pm
      Tuesday:10:00 am - 7:00 pm
      Wednesday:10:00 am - 7:00 pm
      Thursday:10:00 am - 7:00 pm
      Friday:10:00 am - 7:00 pm
      Saturday:Closed
      Sunday:Closed

More



Profile:
     Telerain Cloud Managed Inbound Contact Center includes all of the ACD and IVR features you need to run your contact center operations effectively,including all the advanced capabilities you expect from
traditional premise-based infrastructure:skills-based call routing, IVR with Intelligent routing, Voice Mail, Voice Logging,GUI-based pop-up Interface,CTI with Knowledge-base URL, CRM integration’s, and more.
With Telerain Cloud Managed Inbound Contact Center, calls are routed and processed more rapidly, which means your customers experience reduced waiting times; they can contact you wherever they are and on the technology of their choice and are then directed more easily to the right agent, no matter where he or she is physically located. This solution enables successful off-shore contact centers, follow-the-sun strategies and site consolidation to support callers in all markets worldwide.
Company Manager: Nancy Wilson
Contact Person: Nancy Wilson
Employees: 51-100
Update Time: 2020-09-18