Profile:
ACS is a pioneer and leader in Philippine call center services. From a single site operation in 1998, we currently operate four call center sites in key commercial hubs in the Philippines. As a quality company, ACS has notched its ISO 9001:2008 Quality Management System Certifications for three straight years and is currently engaged in SAS 70 certification.Thinking ahead, we ensure our business sustainability through our propriety Enterprise Risk Management. We have partnered with our clients by providing critical feedback and key solutions through our customer centered solutions. As a result of these, we have been ranked as a premiere outsourcing partner and have also secured the JD Powers Quality Award for a clients for three consecutive years.Advanced Contact Solutions is a proud member of the Call Centers Association of the Philippines (CCAP). We are also members of the American and British Chambers of Commerce in the Philippines. On the international front, we are members of the American Teleservices Association (ATA), the Direct Marketing Association (DMA) and the Society of Consumer Affairs Professionals (SOCAP) among others.
Update Time:
2020-09-16
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